On-line Sales Transactions for Apparel Supply Limited Website.

Purchasing online

Apparel Supply operate an on-line store for direct purchases, and we also have desk sales team available during normal working hours to take any enquiries, ordering and or making payments online. Our staff will address any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance.

Cancellation of Orders

During the online purchase process, you can choose to cancel the order by contacting our team on info@apparelsupply.ie.

Missing or delayed items

Please note that we will need to wait 21 days before being able to trace, replace or refund lost items.

Should your order not reach you within the times quoted above, please accept our apologies, and contact our Customer Service Department who will be happy to assist (contact details below) quoting your order number (contained in the automated email sent following online purchase).

Delivery Costs

Free delivery in ROI and NI on all orders over €300.
For orders less than minimum order value
– ROI & NI Ireland, €7.50 1st box, €6.00 per box for all additional boxes.

– In Ireland an additional courier collection fee of €10 is applied to orders where COD service is provided.

– UK, €20.00 1st box, €10.00 per box for all additional boxes.

– Europe, €25.00 1st box, €15.00 per box for all additional boxes.

– International, €30.00 1st box, €20.00 per box for all additional boxes.

(Based on 60x40x 40cms, up to 15kgs weight).

Delivery Times

For Stock Products we despatch within 3-4 business days.
– In ROI and NI for delivery allow 2-5 working days from despatch from our stores.

– To UK mainland for delivery allow 3-5 working days from despatch from our stores.

– To European mainland for delivery allow 4-5 working days from despatch from our stores.

– For International deliveries allow up to 10 working days from despatch from our stores.


We are committed to selling high-quality products meeting customer’s total satisfaction. However, we are aware that for one reason or another there may be a need to return your purchase. To arrange return please contact us at:

Unless the product you received is faulty, we are unable to offer a refund on:

We cannot refund postage and packaging on returns.

Return postage costs are the responsibility of our customer. 

If you would like to return products, please send to the below address and include your order details.

Apparel Supply

Ursuline Business Park 



X91 P667

Tel. + 353 51 348000.

Can I exchange my item? 

We don’t offer exchanges. If you would like a different size or colour, please return your unwanted item, and place a new order. 

Your refund will be processed provided goods are not personalized, made-to-order, or damaged.


Other than products being faulty we are unable to offer a refund or exchange.

What Is An Arc Flash?

An arc flash is a sudden release of electrical energy that occurs when current jumps across a gap between two conductors or from a conductor to a ground. The arc flash generates an intense burst of heat and light that can cause serious injuries, damage to equipment, and fires.

Arc flashes can occur in a wide range of electrical systems and equipment, including switchgear, transformers, motors, and other high-voltage components. They can be caused by a variety of factors, including equipment failure, human error, or a short circuit.

The intense heat generated by an arc flash can cause severe burns, as well as ignite clothing and other materials in the surrounding area, leading to secondary fires. The bright light from the arc flash can also cause temporary or permanent vision damage.

To prevent arc flash incidents, it’s important to follow proper electrical safety procedures, including wearing appropriate personal protective equipment (PPE), de-energizing equipment before working on it, and maintaining a safe distance from energized equipment.

Understanding Arc Ratings and Calories

Now that you understand FR clothing is tested and given an arc rating, you know that the arc rating measures the amount of heat the flame resistant fabric blocks when exposed to electric arc. The arc rating is the number of calories that the garment is expected to “absorb” if exposed to an electric arc. Arc rating is, in essence, the level of protection provided to you, the wearer.

Calorie is the unit of measure of the heat energy of an arc flash and the protective level of FR clothing. The bigger the calorie number, the greater the heat energy level of arc flash and the greater the protective level of the clothing. You will be protected from an electric arc if your clothing has a higher calorie arc rating than the calories of heat generated by the arc.

While it does not matter if the fabric has an Ebt,  ATPV and or ELIM value, it is important to pay attention to the calorie level the fabric can support* (as expressed in cal/cm2)